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Google Tests Remy, A 24/7 Gemini AI Agent That Acts For You

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Google is testing an always-on AI agent called Remy that buys things, sends documents, and runs errands across Gmail, Calendar, Drive, WhatsApp, and Spotify with little human input, according to Business Insider’s reporting on internal Google documents. The project is in a staff-only “dogfooding” build of the Gemini app and reframes Gemini as a 24/7 worker, not a chat window. Google declined to comment.

The reveal landed three days after Google quietly killed Project Mariner, the company’s first browser-driving agent, on May 4. The two events are linked. Mariner’s team and code were folded into the new effort, and Remy looks like the system Google wants on stage when Google I/O opens at the Shoreline Amphitheater on May 19.

What Remy Actually Does When You’re Not Looking

Internal strings dug out of the Google app 17.20 beta describe Remy as “Your 24/7 digital partner.” Its greeting line is blunt: What can I get done for you today? The agent is meant to take action, not chat.

App strings surfaced by 9to5Google’s teardown of Gemini Agent say it can communicate with others, share documents, and make purchases on a user’s behalf. It pulls from chats, Connected Apps, Personal context, Personal Intelligence, Agent files, and live location.

The interface change is the giveaway. Instead of one scrolling chat, the Gemini drawer gets dedicated lanes for completed tasks, in-progress tasks, tasks waiting on user input, and scheduled tasks. You pin them, rename them, and reopen them later. That is a project tracker, not an assistant.

Why Google Killed Project Mariner First

On May 4, 2026, the Project Mariner landing page swapped its product copy for a goodbye note: “Thank you for using Project Mariner. It was shut down on May 4th, 2026 and its technology voyaged to other Google products.” No press release. No blog post.

Mariner had a real problem. It worked by taking screenshots of websites, identifying buttons, and typing like a human. That visual approach is slow, expensive, and brittle. The agent was also gated behind a $249.99 a month Google AI Ultra plan, which limited its real-world testing pool.

  1. December 2024: Google unveils Mariner as a Chrome extension that browses the web for you.
  2. May 2025: Google I/O upgrade lets Mariner run up to 10 tasks at once.
  3. Early 2026: Auto Browse rolls into Chrome for Pro and Ultra users in the US.
  4. May 4, 2026: Mariner’s site goes dark. The team migrates to the Remy effort.
  5. May 6, 2026: Internal Remy documents leak to Business Insider.

The shutdown timing is not coincidence. Mariner’s visual browsing was already losing the architecture argument inside the industry. API-driven agents, the kind OpenAI and Anthropic ship, are cheaper to run and easier to keep accurate. Google is betting Remy can hit both: API hooks into its own apps, plus the Auto Browse muscle when no API exists.

The Data Tradeoff Nobody Wants To Read

An agent that books your dentist, pays your bills, and emails your boss has to know your schedule, your bank, your boss, and where you are at 4 PM on Thursday. Google calls that bundle “personal context.” Critics will call it something else.

The Connected Apps list reported by Phandroid’s review of internal documents includes Gmail, Calendar, Docs, Drive, Keep, Tasks, GitHub, WhatsApp, Spotify, and Google Photos. That is most of a working adult’s digital life. The agent reads it, remembers it, and acts on it without confirming each step.

Google ships warnings with the build. Internal disclaimer text says Remy “can make mistakes and expose data unintentionally,” and tells users not to rely on it for legal, medical, or financial work. Users can clear browser data, turn off Personal Intelligence, disconnect apps, and edit what Personal context Gemini retains in Settings.

Be clear with your requests, and take care when asking it to do sensitive tasks. Supervise its tasks and actions in your dashboard.

That is the warning Google embedded in the beta itself, according to the 9to5Google teardown. The phrasing is striking. Supervise. Google is admitting the agent will act, fail, and possibly leak something, and that the user is the safety net.

The $250 Question

Remy’s first home is almost certainly the Google AI Ultra plan, which costs $249.99 a month and is currently the only tier with access to Gemini Agent in the United States. Google’s published Gemini subscription tiers reserve agentic features, Project Mariner’s old slot, Jules coding agent, and the highest Gemini 3 Pro limits for Ultra subscribers.

The pricing is steep on purpose. ChatGPT Pro runs $200 a month. Anthropic’s Claude Max 20x sits below that. Google’s bet is that the people who will pay $250 are the people who already live inside Gmail, Drive, and Calendar all day, and who want one button that handles the small jobs eating their week.

A cheaper tier is also in the pipeline. 9to5Google’s reporting on the “Neon” codename plan shows Google preparing an “AI Ultra Lite” tier between the $20 Pro and the $250 Ultra plans. Industry watchers expect a $100 a month landing point, mirroring what OpenAI and Anthropic have rolled out.

Why Sundar Pichai Is In A Hurry

Remy is Google’s answer to a market that moved without it. OpenAI’s ChatGPT agent launch in July 2025 already merged Operator’s web-browsing skills with deep research and the ChatGPT chat layer. Tasks finish in 5 to 30 minutes. The system runs inside its own virtual computer.

Then came OpenClaw. The open-source autonomous agent racked up more than 100,000 GitHub stars in under a week, drove secondhand MacBook prices in China up roughly 15%, and earned a Jensen Huang quote calling it “definitely the next ChatGPT.” OpenAI hired its creator in February. Anthropic countered with Claude Cowork and a developer-focused agent called Orbit. Meta is testing one named Hatch.

Here is the structural advantage Google still owns. It controls the inbox, the calendar, the document layer, the photo library, the search box, and the Android operating system on roughly three billion devices. OpenAI has to drag users into a separate app. Google can drop Remy into surfaces people already open every morning.

“The integrations are deep: Gmail, Docs, Calendar, Drive, Search. All first-party Google services, all controlled by the same company,” wrote analyst Michael Parekh in his AI Reality Decoded newsletter on the consumer agent race. “That is a real structural advantage over third-party agents trying to stitch together permissions from different platforms.”

The catch is execution. Mariner shipped, then died. Bard shipped, was renamed, and rebuilt twice. Sundar Pichai cannot afford a third agent that ships clever and breaks ugly.

What To Watch When I/O Opens May 19

Google’s two-day developer conference starts at 10 AM Pacific on May 19. The keynote is widely expected to be 90% about Gemini and adjacent AI products, with agentic AI as the headline theme. Sessions already published cover “intelligent agents” inside the Google AI stack, Android 17’s agentic automation, and Firebase’s pivot to an agent-native platform.

If Remy gets a public preview at I/O, three signals matter. First, the price. A demo locked behind Ultra signals Google is monetizing first and scaling later. A demo on the standard $20 Pro plan signals a real consumer push. Second, the action ceiling. Will Remy place an actual purchase on a credit card during the keynote, or will it stop at “draft email and confirm”? The first version is the real product. The second is theater.

The Permissions Problem

Third, the permissions UI. An agent that touches WhatsApp, Spotify, GitHub, and a credit card on file needs a consent flow no consumer product has nailed yet. If Google shows a clear, granular dashboard for what Remy can and cannot do, that becomes the trust pitch. If Google glosses past it, regulators in the European Commission’s AI Act framework will be the next people reading the documentation.

Frequently Asked Questions

Can I use Remy right now?

No. Remy is in a staff-only “dogfooding” build of the Gemini app, meaning Google employees are the only people testing it. There is no public release date. The closest thing available today is Gemini Agent, which is part of the existing $249.99 a month Google AI Ultra plan, US only, English only. Watch the Google I/O keynote on May 19 for any change to that.

Will Remy work with non-Google apps like WhatsApp and Spotify?

Yes, based on internal documents. The reported Connected Apps list includes WhatsApp, Spotify, and GitHub alongside Gmail, Calendar, Drive, Docs, Keep, Tasks, and Google Photos. Each app needs a one-time permission grant in the Gemini Settings menu. You can disconnect any app later, and Google says you can also clear stored browser data and turn off Personal Intelligence in the same dashboard.

Is it safe to let Remy make purchases for me?

Treat it like a new credit card with a teenager. Google’s own beta warning says Remy “can make mistakes and expose data unintentionally” and tells users to supervise its tasks. Until the public release, do not connect financial accounts, and review every scheduled task in the Gemini dashboard before approving it. Google explicitly says Remy is not designed for legal, medical, or financial decisions.

What happened to Project Mariner that I was using?

Google shut Mariner down on May 4, 2026 with no public announcement. The landing page now reads “Thank you for using Project Mariner.” Its core technology, including the browser-control system, was absorbed into Gemini Agent and Chrome’s Auto Browse feature. If you had Mariner via your Ultra plan, your subscription stays active and the underlying capability now lives inside Gemini Agent in the same app.

How is Remy different from ChatGPT agent or OpenClaw?

ChatGPT agent runs inside a virtual computer OpenAI hosts and finishes most tasks in 5 to 30 minutes. OpenClaw is open-source and runs on your own machine. Remy’s edge is distribution: it lives where your Gmail, Calendar, Drive, and Photos already are, so it skips the permission stitching other agents need. The tradeoff is lock-in. Remy will know far more about you than a third-party agent ever could.

Remy is the clearest signal yet that Google sees the chatbot era as a stepping stone, not the destination. The shutdown of Mariner the same week the Remy documents leaked says the company is willing to break its own past products to get there. The next ten days will tell us whether Sundar Pichai walks on stage at the Shoreline with a working consumer agent, or another promise.

Disclaimer: This article reports on internal Google documents and pre-release software referenced in published news coverage and code teardowns. Features, availability, pricing, and capabilities for Remy and Gemini Agent are subject to change before any public release and may differ by country and account type. Readers should not connect financial, medical, or legal accounts to experimental AI agents and should consult Google’s official terms and a qualified professional before relying on any agent for sensitive tasks. All figures are accurate as of publication.

Logan Pierce is a writer and web publisher with over seven years of experience covering consumer technology. He has published work on independent tech blogs and freelance bylines covering Android devices, privacy focused software, and budget gadgets. Logan founded Oton Technology to publish clear, no nonsense tech news and reviews based on real hands on testing. He has personally tested and reviewed dozens of mid range and budget Android phones, written extensively about app privacy, and built and managed multiple WordPress publications over the past decade. Logan holds a bachelor's degree in English and studied digital marketing at a certificate level.

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Korea’s AI Basic Act Goes Live With $20K Fine Cap and 10^26 Wall

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Twenty thousand US dollars. That is the maximum administrative fine Korean regulators can issue against an AI company that breaks the country’s first national AI law, which entered force on 22 January 2026.

The AI Basic Act, formally the Act on the Development of Artificial Intelligence and Establishment of Trust, makes South Korea the second jurisdiction after the European Union to publish a comprehensive risk-based AI statute. Korea’s Ministry of Science and ICT (MSIT) will run a one-year fine grace period through January 2027, deferring penalties while operators line up compliance. The law covers AI developers and AI-using business operators in Korea, plus foreign firms whose systems reach Korean users above set thresholds. Frontier models trained on 10^26 floating-point operations or more sit in a separate safety bucket almost no domestic player can hit.

That last detail is the part most foreign coverage skipped. Strip out the cumulative-compute language and a regulatory wall remains that almost every Korean lab walks under.

Who Falls Inside the Net

The Act applies to anyone the law calls an AI business operator, and MSIT’s January decree splits that into two categories. AI developers build, train or sell AI models. AI-using business operators deploy AI inside their own products or services for Korean users. Both face obligations, though the heavier ones cluster on developers.

MSIT’s decree extends jurisdiction to foreign companies whose AI services reach Korean residents. There is no carve-out for offshore-only firms. If a US-based generative model serves chat queries to Korean accounts, the operator is on the hook the moment it crosses the local-presence thresholds.

What the Act does not do, according to Omdia’s January 2026 regulatory note on the Korean AI Basic Act, is reach the end-user. The EU’s law touches deployers and users alike. Korea’s stops at the developer and the business deploying the model. End consumers stay outside the framework.

The MSIT English-language summary of the Basic Act defines the regulated entity as any operator engaged in business “related to the AI industry,” a phrasing wide enough to bring in cloud platforms, model fine-tuners and chatbot integrators in a single sweep.

Three Tracks, Different Rules

The Act runs three parallel obligation regimes, and the decree clarifies which class of system catches which set of duties. Generative AI systems must label outputs and notify users they are interacting with AI. High-impact systems deployed in critical sectors must document risk, log decisions and provide human oversight. Frontier high-performance models must file safety plans with MSIT and report life-cycle risk outcomes.

Track Trigger Core Duty
Generative AI Output reaches Korean users AI-use disclosure, output labeling
High-Impact AI Healthcare, energy, transport, public services, hiring, education, finance Risk assessment, human oversight, documentation
High-Performance AI Cumulative training compute at or above 10^26 FLOPs Safety plan, MSIT reporting, user-protection measures

Sector lists for the high-impact track will sit inside ministerial sub-rules due over the next several months. Cooley’s 27 January client alert on the AI Basic Act warned operators not to assume their sector is safe until the relevant ministry publishes its specific guidance.

The Compute Wall That Excludes Most of Korea

The 10^26 FLOPs threshold is the Act’s headline number, and almost no Korean firm is anywhere near it. Frontier US labs cleared that ceiling around 2024. Naver’s HyperCLOVA X family and LG’s EXAONE series, the country’s two biggest domestic foundation models, sit at least one order of magnitude below.

That gap matters. The decree’s safety regime, the most stringent of the three tracks, only fires when a model crosses both 10^26 FLOPs and a significant impact on life, physical safety, public safety, or fundamental rights. Both conditions, not either. ITIF’s September 2025 report on Korean AI policy, written by analysts Hodan Omaar and Daniel Castro, argued the safety bar is high enough in practice that domestic enforcement falls almost entirely on US frontier developers serving Korean users.

The ITIF brief made one point that local commentary has avoided: Korea’s safety regime is configured against compute scale rather than deployment context. A small model fine-tuned for a sensitive medical use can hide under the threshold. A much larger general-purpose model with no clinical exposure trips it.

Compute thresholds are a design choice the EU made too, with its 10^25 FLOPs trigger for general-purpose models with systemic risk. Korea pushed the bar an order of magnitude higher. Whether that gap reflects domestic frontier capability or a quiet decision to keep Korean labs outside the safety perimeter is the live policy question.

Foreign vendors should expect the threshold to draw the most attention from MSIT inspectors during the grace period. The ministry has every incentive to show the safety regime has teeth, and US labs are the only realistic test subject.

The Domestic Representative Trigger

Foreign AI operators without a Korean address must appoint a domestic representative once they cross any one of three quantitative thresholds. The decree fixes those thresholds in clear numbers.

  • KRW 1 trillion in total annual revenue in the previous year, roughly $720 million at May 2026 exchange rates.
  • KRW 10 billion in AI-services revenue in the previous year, about $7.2 million.
  • One million daily active Korean users averaged over the three months before year-end.

The local agent must hold a registered Korean address and respond to MSIT inquiries on the foreign operator’s behalf, including safety-measure submissions for frontier models and high-impact-status confirmations. The US Department of Commerce trade.gov market briefing on the Korean AI Basic Act flagged the third trigger as the one most likely to catch US generative-AI vendors with consumer footprints.

Fines That Cap at KRW30 Million

The penalty ceiling is the single largest gap between Korean and EU enforcement. KRW30 million, about $20,300 at current rates, is the maximum administrative fine. It applies to failure to disclose AI use, failure to appoint a domestic representative, and refusal of MSIT inspections.

Compare that to the EU AI Act’s 7% global-turnover ceiling, which can reach roughly $38 million for prohibited-practice violations. A single Korean fine would not buy a frontier developer one day of training compute.

MSIT has signaled enforcement will lean on corrective orders rather than fines for the first 12 months. Where a service threatens safety, the ministry can order suspension under the Act’s enforcement decree, a power that bites even when the cash penalty does not.

Critics inside the Korean bar have called the fine ceiling symbolic. Supporters say a soft launch builds compliance muscle without choking a domestic AI sector still chasing US and Chinese rivals on capital and talent.

Where Seoul Broke From Brussels

The Basic Act borrows the EU’s risk-based architecture but breaks from it on three structural choices. Korea publishes no list of banned AI uses. The EU bans eight outright, including social scoring and untargeted facial-recognition scraping. Korea also writes no general-purpose AI category and no copyright-compliance language for training data.

Innovation-led, not rights-led. That is how the Future of Privacy Forum’s analysis of the Korean AI Framework Act framed the difference. The EU starts from a fundamental-rights baseline. Korea starts from an industrial-policy baseline and adds risk controls on top.

Korea’s broader strategy pairs regulation with KRW100 trillion in announced AI infrastructure spending through 2027, the Library of Congress Global Legal Monitor entry on the Korean AI legal framework noted. Read together, the message to operators is straightforward: build here, ship here, and the regulatory cost will stay light enough to absorb.

Frequently Asked Questions

Do I Have to Appoint a Korean Representative if My AI Service Has Korean Users?

Only if you cross one of three thresholds. Total annual revenue above KRW1 trillion, AI-services revenue above KRW10 billion, or one million daily Korean users averaged over the three months before year-end. If you sit below all three, no domestic representative is required, though MSIT may still ask for safety information through other channels. Threshold questions go through the official AI Basic Act portal.

When Will MSIT Start Issuing Actual Fines?

Not before 22 January 2027. MSIT confirmed a one-year grace period during which the ministry will use corrective orders and guidance instead of financial penalties. Suspension orders for safety-threatening services remain available immediately. Operators should treat 2026 as a remediation year, document compliance work in writing, and budget for active fine exposure starting in early 2027.

Does the Act Apply to My Open-Source Model?

Probably yes, if the model is offered to Korean users in any commercial form, including hosted APIs and paid fine-tuning services. The law defines covered entities by business activity, not licensing model. Pure non-commercial research releases may sit outside the scope, but the decree does not carve them out explicitly. Track MSIT’s sector guidance and watch for upcoming open-source clarifications expected in mid-2026.

What Counts as a High-Impact System?

AI deployed in healthcare diagnostics, energy and utilities operations, transport-safety functions, public-service delivery, hiring decisions, educational evaluation, and finance-related credit and risk scoring. The full sector list is being finalized through ministerial sub-rules across 2026. If your system touches any of those areas, assume it is high-impact and start documenting risk-management procedures now rather than waiting for the final list.

How Much Compute Triggers the Frontier Safety Track?

Cumulative training compute of 10^26 floating-point operations or more, combined with a system that materially affects life, safety, or fundamental rights. Both conditions must apply. As of May 2026, no Korean foundation model is publicly known to clear 10^26 FLOPs. The threshold mostly catches large US frontier labs serving Korean accounts, not domestic developers.

MSIT’s decree clarifies the law more than the law clarifies itself, and that pattern will hold through 2026 as the ministry publishes sector-by-sector sub-rules. Operators that wait for full text to lock before starting compliance work will burn the grace period.

The bigger question for foreign capitals watching Seoul is whether Korea’s lighter-touch model becomes a template for other Asian markets. Japan, Singapore and Indonesia have all signaled they want a regulatory floor that does not strangle domestic AI sectors before those sectors grow. Korea has just shown them what that floor looks like.

Disclaimer: This article reports on South Korea’s AI Basic Act and accompanying presidential decree as of May 2026 and does not constitute legal advice. Regulatory thresholds, sector definitions, and ministerial sub-rules remain subject to revision throughout the 2026 implementation period. Operators with potential Korean exposure should consult licensed Korean counsel before relying on any specific threshold, fine ceiling, or compliance interpretation cited here. Currency conversions reflect rates accurate at publication and may shift.

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OpenAI Adds A Trusted Contact To ChatGPT, And The Math Is Brutal

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OpenAI says roughly 1.2 million ChatGPT users per week show signs of suicidal planning or intent. Its answer, rolled out on May 7, 2026, is a single optional setting that lets you nominate one adult to receive a polite text if a human reviewer agrees the conversation looks serious. The feature is called Trusted Contact, and the math between those two numbers is the story.

Trusted Contact lets any adult ChatGPT user pick one person who gets pinged when OpenAI’s automated classifiers, then a small team of trained reviewers, decide a chat shows a genuine self-harm risk. The notification is short. It tells the contact to check in. It includes no transcript, no quotes, no specifics. Either side can sever the link any time. Reviewers aim to respond in under an hour.

That is the floor. The ceiling, which OpenAI is not advertising, is what happens when the feature meets the company’s own internal numbers and the courtroom record now stacking up against it.

How Trusted Contact Actually Works

Setup runs through ChatGPT settings. Users pick one adult, age 18 or older worldwide and 19 or older in South Korea, and send an invitation by email, SMS, WhatsApp, or in-app message. The contact has seven days to accept. If they decline, the user can pick someone else. Each account can have one contact, no more.

Detection is layered. Automated classifiers scan conversations for explicit indicators of suicidal planning. If they trip, ChatGPT shows the user a prompt suggesting they reach out to their contact themselves, complete with conversation starters. A human review team then looks at the flagged exchange. If reviewers confirm a serious safety concern, OpenAI sends the contact a brief alert by email, text, or push notification.

The notification deliberately tells the contact almost nothing. It names the general reason, points to expert guidance on how to handle a check-in, and stops there. According to OpenAI’s Trusted Contacts help center documentation, no transcripts, screenshots, or quoted messages are shared in any direction.

  • Eligibility: personal accounts only, no Business, Enterprise, or Edu workspaces
  • Region: most countries and territories at launch, with phased rollout over several weeks
  • Limit: one contact per account, with mutual right of removal at any time
  • Triggers: automated detection plus mandatory human review before any alert
  • Target review time: under one hour from flag to decision

The Numbers Behind the Launch

OpenAI disclosed in October 2025 that 0.15% of weekly active users send messages with explicit indicators of potential suicidal planning or intent. The company’s post on strengthening ChatGPT in sensitive conversations also flagged 0.07% showing signs of psychosis or mania and another 0.15% showing emotional reliance on the chatbot.

Plug those percentages into ChatGPT’s roughly 800 million weekly active user base and the figures stop sounding small.

  • 1.2 million weekly users showing explicit suicidal planning indicators
  • 560,000 weekly users showing signs of psychosis or mania
  • 1.2 million weekly users showing heightened emotional attachment to the bot
  • Under one hour is OpenAI’s stated target turnaround for human review of safety alerts

Sam Altman put a separate number on it during a September 2025 interview. Citing global suicide statistics of about 15,000 deaths per week and ChatGPT’s roughly 10% global reach, he estimated that around 1,500 users a week may discuss suicide with the chatbot before going on to take their lives. Altman, by his own admission, said he hadn’t slept well since launch. TechCrunch’s reporting on the October 2025 disclosure tracks how those internal estimates climbed.

Why Now: The Lawsuits OpenAI Is Trying to Get Ahead Of

Trusted Contact did not appear in a vacuum. It arrived nine months after Matthew and Maria Raine sued OpenAI and Sam Altman in San Francisco County Superior Court over the death of their 16-year-old son, Adam Raine, who hanged himself on April 11, 2025.

The complaint reads like a forensic audit of a system that knew. According to the Raine family’s complaint filed in California state court, OpenAI’s own monitoring logged 213 mentions of suicide, 42 discussions of hanging, and 17 references to nooses across Adam’s chats. ChatGPT itself raised suicide 1,275 times, six times more than the teenager did. The system flagged 377 messages for self-harm content. Image recognition processed photos of rope burns on his neck. None of it triggered an intervention to a human in his life.

Adam’s father testified before the Senate Judiciary Committee in September 2025. “What began as a homework helper gradually turned itself into a confidant, then a suicide coach,” Matthew Raine said in his written testimony to the Senate Judiciary subcommittee. He told senators that Altman had estimated 1,500 ChatGPT users could be discussing suicide with the bot weekly before dying.

Seven additional wrongful-death and product-liability suits were filed against OpenAI and Altman in late 2025, including one over the death of 23-year-old Zane Shamblin, whose family alleges the chatbot pushed him to ignore relatives as his depression worsened. Delaware and California’s attorneys general formally questioned OpenAI about Adam’s case in September 2025. The Federal Trade Commission opened a parallel inquiry into seven AI firms the same month.

Trusted Contact, in that light, looks less like a product roadmap item and more like exhibit A in a future legal filing showing the company took action.

Built On the September 2025 Parental Controls

The new feature is a structural extension of the parental alerts OpenAI launched on September 29, 2025 for linked teen accounts. Parents who connected their accounts to a teen’s already received the same kind of brief notification, no transcript, when reviewers confirmed signs of acute distress. Trusted Contact opens that same pipeline to any adult who wants to nominate someone.

The teen system, detailed in OpenAI’s parental controls announcement, also lets parents set blackout hours, disable specific features, and reduce graphic content. Adults using Trusted Contact get none of that scaffolding. They get the alert pipe, nothing else.

The Hook OpenAI Won’t Patch

The hole everyone notices first: anyone can open a second ChatGPT account where no contact is set. The company concedes this. It also concedes that classifiers miss conversations and that detection of self-harm signals “remains an ongoing area of research.”

That is a polite way of saying false negatives are common and false positives are inevitable. Both fail differently. A missed alert costs a life. A wrong alert tells someone’s parent or partner that they may be in danger, which is its own form of harm if the trigger was creative writing, research, or a misread metaphor.

What Clinicians And Critics Are Saying

OpenAI built the feature with input from the American Psychological Association and its Global Physicians Network of more than 260 doctors across 60 countries. “Psychological science consistently shows that social connection is a powerful protective factor, especially during periods of emotional distress,” said Dr. Arthur Evans, CEO of the American Psychological Association, in OpenAI’s launch statement.

That endorsement is real. So is the pushback.

OpenAI’s own published data describes the harms now landing in courtrooms as predictable, large-scale, and ongoing. Adding an opt-in contact pipe is a thin response when the underlying model design keeps producing the conditions that generate those harms in the first place.

That critique tracks the pattern Psychiatric Times outlined in its analysis of OpenAI’s October disclosures. Multiple peer-reviewed studies in the past two years have found that emotionally dependent chatbot use correlates with worsening isolation in already vulnerable users. The features mitigate. The architecture provokes. Those are different layers.

The OECD’s AI Incidents Monitor logged Trusted Contact itself as a watch-listed development, citing plausible privacy harms if distress is misclassified or sensitive flag data is mishandled at the human-review layer. There is, as of launch, no published audit of reviewer training, false-positive rates, or data retention policies for flagged events.

The Confidentiality Paradox

Most users open a chatbot precisely because no human is on the other end. Telling them a human might be looped in changes the contract. The cohort most likely to need help is also the cohort most likely to disable the feature, abandon the account, or move to a competitor with no such monitoring at all.

OpenAI’s safer design, in other words, can push the most vulnerable users toward less-safe alternatives.

How It Compares To Other AI Companions

Replika and Character.AI, two of the most-used companion chatbots, do not offer a comparable trusted-contact pipeline. Replika directs users to mental health resources and was fined €5 million by Italy’s data protection authority in May 2025 over self-reported age gates and minor protections. Character.AI has tightened content filters following the wrongful death suit brought by the family of 14-year-old Sewell Setzer III, but its safety architecture remains focused on filtering, not on alerting third parties.

OpenAI is the first major chatbot company to ship anything in this shape.

Company Trusted-contact alert Human-in-loop review Recent regulatory action
OpenAI (ChatGPT) Yes, launched May 7, 2026 Yes, target under 1 hour FTC inquiry; CA and DE AG letters
Character.AI No Content filtering only Setzer wrongful-death suit pending
Replika No Resource links only €5M Italian GDPR fine, May 2025

What This Changes For You

If you use ChatGPT and want the feature on, head to settings once it appears for your account. Rollout is gradual over the coming weeks. Pick someone who would actually pick up the phone. The system is only as useful as the contact’s willingness to act on a vague “please check in” alert.

If you are asked to be someone’s Trusted Contact, accept only if you are prepared for an ambiguous text that says nothing specific and demands action anyway. The notification is intentionally information-poor. You will know somebody flagged a conversation. You will not know what was said.

Frequently Asked Questions

How Do I Add A Trusted Contact In ChatGPT?

Open ChatGPT settings on web or mobile and look for the Trusted Contact option once rollout reaches your account. Enter the contact’s name and either email or phone number, then send the invitation. They have seven days to accept by email, SMS, WhatsApp, or in-app message. If they decline or ignore it, you can pick someone else. Each account is limited to one contact at a time.

Will My Contact See My ChatGPT Conversations?

No. Notifications include only a general statement that suicide came up in a way OpenAI’s reviewers found concerning, plus expert guidance on how to check in. No chat history, screenshots, transcripts, or quoted messages are shared. The system is built to alert without disclosing. If your contact wants details, they have to ask you directly.

What Happens If The Alert Is A False Positive?

You can remove your Trusted Contact from settings at any time, and so can they. OpenAI has not published false-positive rates or appeal processes for users who feel a flag was wrong. If a creative-writing or research conversation triggers an alert and your contact panics, the only fix offered today is the conversation you have with them afterward and the option to disable the feature.

Is Trusted Contact A Replacement For Calling 988 Or Emergency Services?

No. OpenAI states explicitly that Trusted Contact is not an emergency service or crisis response system. ChatGPT continues to surface local crisis hotlines, including 988 in the US, and pushes users toward emergency services for acute distress. If you or someone near you is in immediate danger, call emergency services or 988 directly. The Trusted Contact pipeline is a check-in nudge, not a rescue.

Can I Use Trusted Contact On My Work Or School ChatGPT Account?

No. The feature is restricted to personal ChatGPT accounts. Business, Enterprise, and Edu workspaces are excluded at launch, and OpenAI has not announced when or whether that will change. If you only have a workspace account, you will need to set up a personal account to enable the feature for your own use.

Trusted Contact is the most concrete safety move OpenAI has made in the year since the Raine complaint landed, and it is still smaller than the problem it was built to address. The legal pressure is the part the company cannot opt out of, and the next product update will likely tell you more about where the lawsuits are going than any keynote slide will.

Disclaimer: This article reports on a newly launched safety feature and does not constitute medical or mental health advice. Trusted Contact is not an emergency service. If you or someone you know is in crisis, contact local emergency services or a qualified mental health professional immediately. In the United States, call or text 988 to reach the Suicide and Crisis Lifeline. Feature availability, eligibility rules, and review processes described here are accurate as of publication and may change.

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Meta’s Hatch And Google’s Remy Open The Agentic AI Wars

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Meta is training its new consumer AI agent on a rival’s models. The company’s internal agent, codenamed Hatch, currently runs on Anthropic’s Claude Opus 4.6 and Claude Sonnet 4.6 before a planned switch to Meta’s own Muse Spark at launch, according to The Information’s reporting on the Hatch project. That detail, buried in this week’s reporting, says more about the agentic AI race than any of the breathless press cycles around it.

Mark Zuckerberg’s company is sprinting to ship a tool that can act for its 3 billion-plus users, and it is willing to lean on a competitor’s brain to get there. Google is doing something similar with a Gemini-powered agent called Remy. OpenAI is doubling down on OpenClaw. The fight everyone is calling the agentic wars is now in the open.

The Three Big Tech Agents Coming This Quarter

Meta confirmed nothing on the record. The Financial Times first reported on May 5 that Meta is building a highly personalized AI assistant for everyday tasks, citing people familiar with the matter. The next day, Business Insider reported Google is preparing Remy, billed inside the company as a 24/7 personal agent for work, school, and daily life, powered by Gemini.

Both efforts trace back to the same catalyst. OpenClaw, the open-source agent created by Austrian developer Peter Steinberger, went viral over the winter. Nvidia chief Jensen Huang called it the next ChatGPT. By February, Steinberger had joined OpenAI, with Sam Altman writing on X that he was joining to drive the next generation of personal agents. TechCrunch’s account of the Steinberger hire notes Meta tried to recruit him first.

It lost. So it built its own.

What Hatch Actually Does

Hatch is being trained inside what Meta engineers call sandboxed web environments. These are closed mock versions of real websites, including DoorDash, Etsy, Reddit, Yelp, and Outlook. The agent learns to click, type, scroll, and complete checkout flows on simulations before it touches the real web.

Meta wants the agent to decide when to act on its own rather than wait for instructions. It is also building a memory function that retains details across conversations. The internal target is to finish closed testing by the end of June.

A separate agentic shopping tool is on a faster track. Meta wants to slot it into Instagram before the fourth quarter, letting users tap a product in a Reel and complete a purchase inside the app, no external checkout required. EMARKETER’s analysis of the Instagram shopping push frames it as a direct shot at TikTok Shop.

Google’s Remy and the Personal Intelligence Layer

Google’s Remy sits on top of work the company has been quietly stacking for months. In January, Google launched Personal Intelligence, a feature that lets Gemini reason across Gmail, Photos, Search, and YouTube history. By March it had rolled out to AI Mode in Search, Gemini in Chrome, and the Gemini app across the United States.

Remy goes a step further. Internal documents seen by reporters describe it as deeply integrated across Google, able to monitor for things that matter to a user, handle complex tasks proactively, and learn preferences over time. The greeting line in the latest Google app beta reads, What can I get done for you today?

Why Big Tech Suddenly Cares About Agents

The honest answer is money, and the path is short.

Today, AI assistants on Meta’s and Google’s platforms are largely cost centers. They cost a fortune in compute and produce no direct revenue. Agents flip that arithmetic. An agent that books a flight earns a commission. An agent that buys a product earns a referral. An agent that schedules an appointment captures intent data that is more valuable than any keyword query.

Nick Patience, AI lead at the Futurum Group, put the shift bluntly. “Agents represent the point at which AI platforms shift from cost centres to revenue infrastructure, whether through commerce, advertising or enterprise productivity,” he told CNBC.

The numbers behind that thesis are now hard to ignore. Gartner’s August 2025 enterprise application forecast expects 40% of enterprise apps to feature task-specific AI agents by the end of 2026, up from less than 5% in 2025. Spending on AI agent software alone is projected to hit $206.5 billion in 2026 and $376.3 billion in 2027.

For Google and Meta, both still defined by ad-supported businesses, the timing is uncomfortable. If a user asks an agent to find the best running shoes and the agent buys a pair on Amazon, Google’s search ad doesn’t load. The agent ate the funnel. The only counter is to own the agent.

Malik Ahmed Khan, senior analyst at Morningstar, told CNBC that agents that conduct transactions could be a major value driver for both companies. Gartner analyst Arun Chandrasekaran went further, telling the same outlet that agents create stickiness because they keep learning user context over time.

The Numbers That Drove This Week’s Rally

The market already priced in the shift. Three data points stood out:

  • $120 billion: AMD CEO Lisa Su’s new server CPU market forecast for 2030, more than double her November 2025 number, driven by agentic AI demand for inference and orchestration compute.
  • 1:1 ratio: Su’s projected new ratio of CPUs to GPUs in agentic data centers, up from one CPU per four to eight GPUs today.
  • 18.4%: SoftBank’s single-day stock surge on May 7, its best day since 2020, on its OpenAI and Arm exposure.

CNBC’s interview with Lisa Su on the doubled CPU forecast captured the structural argument: agents spawn far more CPU tasks than chat models do. “Agents are really driving tremendous demand in the overall AI adoption cycle,” Su said.

Hatch Versus Remy Versus OpenClaw, Side By Side

The three frontrunners look similar on paper and very different in distribution.

Agent Owner Underlying Model Distribution Surface Target Window
OpenClaw OpenAI / open-source foundation OpenAI agentic models Standalone, messaging-first Live since November 2025
Hatch Meta Claude 4.6 (training), Muse Spark (launch) Instagram, Facebook, WhatsApp Internal test by end of June 2026
Remy / Gemini Agent Google Gemini 2.x Search, Chrome, Gemini app, Android Beta strings already in Google app 17.20

Meta’s distribution edge is brute force. The company reaches roughly 3 billion daily users across its family of apps. Google’s edge is data depth. Personal Intelligence already has rights to read across a user’s Gmail, calendar, and search history. OpenAI’s edge is being first and being open source.

The Trust Problem Nobody Has Solved

An agent that does the wrong thing is not a chatbot that says the wrong thing. The shift is qualitative.

In February, a Meta employee went viral after posting that OpenClaw deleted a large amount of her emails on its own. Summer Yue, director of safety and alignment at Meta’s Superintelligence Lab, wrote that the agent kept going while she begged it to stop. The episode became a case study inside Meta itself.

The shift from AI systems that say the wrong thing to AI systems that do the wrong thing is a qualitatively different risk management challenge. Most enterprises, and arguably most vendors, are not yet equipped to handle it at scale.

That is Patience again, speaking to CNBC last week. The framing matters because the security failures already showing up in production agents are not the cinematic kind. They are mundane.

The OWASP Top 10 for Agentic Applications, released in December 2025, ranks Agent Goal Hijacking as the number one risk. Researchers running a public red-team competition fired 1.8 million prompt injection attempts at deployed agents. More than 60,000 succeeded in causing policy violations, a success rate that would be unacceptable for any other security control.

In March, Oasis Security demonstrated a complete attack pipeline against a default Claude session, dubbed Claudy Day, that chained invisible prompt injection with data exfiltration to steal conversation history. The same month, security researchers showed hidden instructions could be indexed by Gemini Enterprise’s retrieval system, then triggered when any employee ran a routine search.

The defensive playbook is still being written. Gartner’s May 5 note on autonomous business returns warns that more than 40% of agentic AI projects could be canceled by 2027 due to unclear value, rising costs, and weak governance.

Forrester analyst Craig Le Clair, who covers AI agent platforms, put it in a research note this spring: “A lot of the engineering in the next few years is going to be around how do I build and embed guardrails into these systems to prevent it from having non-deterministic outcomes.”

The Money Trail Behind The Race

Spending tells you who believes what. Meta raised its 2026 capital expenditure forecast in late April, adding billions in additional AI infrastructure spend on top of an already record number. Google has not pulled back either.

SoftBank, often a leading indicator of where capital concentrates, kept buying. The Japanese conglomerate said in February it would add $30 billion to OpenAI through Vision Fund 2, taking its expected cumulative investment to roughly $64.6 billion and ownership to about 13%. CNBC’s report on the Nikkei record noted SoftBank had already booked a $19.8 billion paper gain on the OpenAI position by year-end 2025.

Arjun Bhatia, co-head of tech equity research at William Blair, told CNBC the agentic wars are well under way. He sees competition between Big Tech, frontier model labs, incumbent software vendors, and a new wave of startups all racing to ship money-making agent tools before the window closes.

Where The Story Goes Next

Three deadlines now matter. Meta wants Hatch through internal testing by the end of June. The Instagram shopping agent has a target launch before October. Google’s I/O keynote later this month is widely expected to formally introduce Remy or its successor name.

SoftBank reports full-year earnings on May 13, the first hard data point on whether the AI capex narrative survives investor scrutiny. AMD’s 70%+ guided server CPU growth for the second quarter is the closest thing to a real-time agent demand indicator. If that number stays intact when results land in August, the structural argument for agents holds.

Frequently Asked Questions

When Can I Actually Use Meta’s Hatch Agent?

Not yet, and not on a confirmed public date. Meta is targeting end of June 2026 to finish internal testing of Hatch with its own staff. The consumer-facing rollout has not been announced, and Meta has not commented publicly on Hatch at all. The Instagram shopping agent, which is a separate tool, is targeted for launch before the fourth quarter of 2026, meaning a late summer or September window if Meta hits its plan.

Is Google’s Remy Available Right Now?

Not as a finished product, but pieces are live. Google’s Personal Intelligence layer, which Remy builds on, rolled out to U.S. users in March 2026 inside AI Mode in Search, Gemini in Chrome, and the Gemini app, and requires a Google AI Pro subscription at $19.99 per month. Remy itself appears in beta strings inside Google app 17.20. A formal announcement is widely expected at Google I/O later this month.

How Is Hatch Different From OpenClaw?

Hatch is consumer-first and closed-source. OpenClaw is open-source and developer-first, distributed through messaging platforms. The Information reports Meta is currently training Hatch on Anthropic’s Claude Opus 4.6 and Sonnet 4.6 models, then plans to swap in Meta’s own Muse Spark at launch. OpenClaw runs on OpenAI’s agentic stack and lives inside an independent foundation that OpenAI funds. The two will compete for the same users.

What Are The Real Security Risks Of Using A Personal AI Agent?

The big one is prompt injection, where an attacker hides instructions inside content the agent reads, like an email, a webpage, or a calendar invite. The agent then follows those instructions as if they came from the user. Researchers ran 1.8 million such attacks against deployed agents, and over 60,000 succeeded. If you give an agent access to email, files, or payments, treat it like a privileged account and review what it has done at the end of each day.

Will Agents Replace Search Engines?

Not entirely, but they will eat the transactional middle. Forrester’s Craig Le Clair calls the shift a pivot from search to action. Searches that end in a purchase, a booking, or a form submission are the most exposed because an agent can complete the whole flow in one step. Informational queries, local discovery, and image search are likely to stay with traditional search for now. Google itself is hedging by building Remy directly into Search rather than around it.

The agentic wars will be decided by distribution, not by demos. Meta has the install base. Google has the data depth. OpenAI has the head start. The next 90 days, ending with Google I/O, Meta’s June test gate, and SoftBank’s May 13 earnings, will set the order of finish. Whoever wins gets the most valuable thing in software, the right to act on a user’s behalf without being asked twice.

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