Amity Robotics Lands $7M Seed Round From East Ventures

Bangkok-based Amity Robotics has closed a $7 million seed round anchored by East Ventures, with 500 Global joining the equity side. AlteriQ Global led the debt facility, and the split between equity and debt remains undisclosed. The startup’s flagship product, ARC Base, is a stationary AI concierge kiosk already running at more than 30 properties across Singapore, the UAE, Saudi Arabia, Hong Kong, Thailand, Malaysia, and Indonesia. A first European deployment is set to begin later this month. The capital will fund three priorities: building a globally competitive physical AI and robotics business from Thailand, deepening ARC Base deployments, and commercialising the startup’s first mobile robot. East Ventures, the equity anchor, has backed more than 300 seed- and growth-stage tech companies across nine Southeast Asia-focused funds.

East Ventures Leads the $7M Equity Anchor

East Ventures, the Indonesia-focused venture capital firm, anchored the equity portion of the round. 500 Global participated in the equity, while AlteriQ Global led the debt facility, the first public signal of how the $7 million is structured. DealStreetAsia reported it had reached out to Amity Robotics to determine the precise split. The Bangkok-based startup has not disclosed the equity-to-debt ratio.

This round is a strong endorsement of that ambition, and of a future where AI steps into the physical world to serve people directly.

Korawad Chearavanont, Chairman of Amity Robotics, framed the round in the announcement. The company said the capital will go toward three goals: building a globally competitive physical AI and robotics business from Thailand, deepening deployments of its AI-powered concierge platform, and commercialising its first mobile robot. ARC Base, the startup’s flagship product, is a stationary AI concierge kiosk built for voice-based customer interactions. The Bangkok-based company develops AI-powered robotic systems for hotels, shopping malls, and other high-traffic venues. The mobile robot push signals Amity Robotics’ first move beyond stationary kiosks.

ARC Base Now Runs Across Seven Markets

The seven markets now hosting ARC Base kiosks are Singapore, the UAE, Saudi Arabia, Hong Kong, Thailand, Malaysia, and Indonesia. New European sites are set to come online this month, the company’s first deployments outside Asia and the Middle East. The installation footprint now spans a group of major regional mall and hotel operators.

• Seed round anchored by East Ventures
• 30+ properties running ARC Base today
• 7 markets with active deployments
• 3 global hotel groups on the customer list

The momentum behind ARC Base across malls and hotels in seven markets shows that physical AI is ready for real commercial deployment, not just pilots.

Lionel Chin, Chief Operating Officer of Amity Robotics, tied the deployment momentum to a wider category shift. The company is targeting hotels, shopping malls, airports, and convention centres as primary venues for its kiosks. ARC Base acts as a digital concierge and front-desk assistant, answering frequently asked questions, recommending local attractions and restaurants, and guiding guests through hotel amenities. The product is designed to reduce the burden on human staff, speed up check-in areas, and ensure every guest is greeted. In large complexes like shopping malls, airports, and convention centres, ArcBase provides on-demand assistance, directing visitors to the nearest restrooms, suggesting where to eat, and helping them find stores or gates. The kiosks function as multilingual, always-on staff available around the clock.

The Bangkok-based company has not yet named the European customers coming online this month. Its existing roster already includes regional mall operators and global hotel groups. ARC Base is the company’s first commercial product, with a mobile robot slated to follow. East Ventures’ lead role gives the startup a Southeast Asia-aligned backer as it pushes into Europe.

What the Stationary Concierge Does

ARC Base is a stationary kiosk. Per ARC Base’s full product specifications, the hardware bundles a large vertical screen with integrated microphones, cameras, and speakers. The combination is meant to let any passerby walk up, ask a question, and receive a humanlike response.

The product targets four core deployment categories: hotel reception and concierge duty, shopping malls, airports and large venues, and entertainment complexes. Amity Robotics pitches ARC Base as a way to handle high-volume guest interactions without expanding front-of-house headcount. The company markets consistent 24/7 service, multilingual capability, and shorter wait times as headline benefits. It also frames the kiosk as a brand statement, a visible signal of a venue’s tech-forward positioning.

• Hotel reception and concierge duty: answers FAQs, recommends local attractions and restaurants, guides guests through hotel amenities, and handles common service requests.
• Shopping malls, airports, and large venues: provides on-demand wayfinding, dining suggestions, store and gate directions, and loyalty-program information.
• Entertainment complexes such as museums, casinos, and amusement parks: helps guests navigate the property and locate specific attractions or services.

Across all settings, Amity Robotics describes the product as functioning like an animated, endlessly patient staff member. The hardware emphasis is on passive interaction, with no autonomous mobility capability, which is why ARC Base qualifies as a stationary AI concierge kiosk. The kiosk design keeps the cost profile, install logistics, and physical footprint closer to a digital signage upgrade than a robot rollout. The product page describes ARC Base as a stationary avatar with integrated microphones, cameras, and speakers. The company does not describe ARC Base as a mobile unit.

The product page lists four return-on-investment claims for venues: reduced labor costs, shorter wait times, consistent 24/7 service, and brand enhancement. Each of those claims comes from Amity Robotics’ own marketing, not from independent benchmarking. The company has not disclosed pricing per kiosk, lease terms, or per-property deployment counts. The active deployments and the European rollout are the company’s first multi-region stress test of those claims. Performance data so far is largely the company’s own. Customers have not published independent metrics on ARC Base usage in their venues.

Mall and Hotel Operators Anchor the Customer List

Amity Robotics has disclosed a customer roster that spans shopping malls and hotels across the region. The list includes four mall operators and three international hotel groups. All four mall operators are headquartered in Southeast Asia. The hotel groups are global chains with significant Asia-Pacific footprints. The startup’s customer-base disclosure stops at the corporate name level.

• Mall operators: Pavilion Kuala Lumpur, Siam Piwat, The Mall Group, Pacific Place Jakarta
• Hotel groups: InterContinental Hotels Group (IHG), Accor, Shangri-La

The company has not publicly named which specific hotel or mall locations host ARC Base kiosks. The deployment totals per customer aren’t broken out. That leaves the regional footprint as the most granular public number on active installations.

East Ventures’ Track Record Behind the Bet

East Ventures has raised nine funds focused on Southeast Asia. Across those funds, the firm has invested in more than 300 seed- and growth-stage tech companies. Its last announced fund, Growth Plus, secured a final close of $250 million. The firm also runs a dedicated $30 million Healthcare fund focused on Indonesia.

East Ventures’ breadth of portfolio gives the firm deep exposure to the regional startup pipeline, from Jakarta to Bangkok. Anchor roles in seed rounds are common for the firm, which tends to lead early and follow on through later rounds. For Amity Robotics, the equity anchor comes with both capital and an immediate regional distribution playbook. The size of East Ventures’ equity check in the Amity Robotics round was not disclosed in the announcement. 500 Global, which joined the equity side, brings its own cross-border network of founders and operators.

Amity Robotics’ existing installations span three global hotel chains and four named regional mall operators. The equity anchor complements AlteriQ Global’s debt facility, which gives the startup access to non-dilutive capital. The structure lets the startup deploy capital against a hardware rollout without further near-term dilution. 500 Global’s participation adds a second Southeast Asia-focused investor to the equity side.

AlteriQ Global Leads the Debt Side

The seed round is structured as a combination of equity and debt, with AlteriQ Global leading the debt facility. AlteriQ Global’s exact role, whether lender, arranger, or financier, is not detailed in the company’s announcement. DealStreetAsia reported the equity and debt structure of the round and said it had reached out to Amity Robotics to determine the precise split.

Debt inside a seed round is unusual for early-stage startups, which typically raise equity-only. Including a debt component gives the company non-dilutive capital that doesn’t reduce founder or investor equity stakes. The structure can also signal that a lender is confident the business generates enough predictable cash flow to service debt. For Amity Robotics, the recurring-revenue nature of deployments at hotel and mall chains can support that kind of facility.

AlteriQ Global has not publicly disclosed the size of its debt facility, the interest rate, or the repayment terms. DealStreetAsia’s request to Amity Robotics for the equity-debt split has not yet been answered at the time of publication. The undisclosed structure leaves observers guessing about how much fresh equity Amity Robotics actually raised. The arrangement also positions the company to deploy capital against a hardware rollout without further dilution in the near term. East Ventures’ lead on the equity side is unaffected, since debt sits outside the equity capitalization table.

For East Ventures, leading the equity anchor in a hybrid round still gives the firm its expected governance and information rights. The debt component is structured as a separate facility alongside the equity raise.

Europe Debut and the First Mobile Robot

Amity Robotics said it expects to begin its first customer deployment in Europe later this month. The startup has not named the European customer or the country. The European rollout extends the company’s footprint from seven markets to eight. It marks ARC Base’s first rollout outside Asia and the Middle East.

Beyond the European push, Amity Robotics plans to commercialise its first mobile robot using proceeds from the round. The mobile robot would extend the company’s product line beyond stationary kiosks. The Bangkok-based team has not disclosed a launch date, pricing, or specifications for the mobile unit. The European debut and the mobile robot push sit at the top of the company’s announced agenda. The capital funds both efforts.